Choose the products you prefer taking care to select the size, dimensions, and/or color you want (if you are asked) and click on "Add to Cart." Once you have added all the items you want to your cart, click on the cart icon in the upper right corner and then on "Proceed to Purchase" to continue. If you already have an Omnia Sacra account, simply click on "Sign In" and enter your email address and password. (Forgot your password? Click here and we will send you an email with instructions for setting a new password) If you are a new customer, on the other hand, click on "Create an Account" and register by following a few simple steps. Alternatively, you can also use your Amazon, Google or Facebook account by clicking on the appropriate buttons. At this point you are ready to buy what you want in just 3 steps: Shipping: you can add and select the address where you want to receive your order; Payment: choose the payment method you prefer, among those proposed. In this section you can also enter discount codes or credits, if you have them. Confirmation: this is the summary of your purchase, check all the information present thoroughly and click on "Buy Now" to confirm your purchase or proceed to payment. Once you have confirmed your purchase, you will receive your order confirmation by email, to the address you provided during registration.

There are several availability indications for items on our site: Immediate Availability: the item is within our warehouse and this allows us to send it out quickly, specified within the product sheet. Incoming or On Order: the item is not in stock and we must wait for delivery from the manufacturer. Estimated delivery time is specified within the product sheet. Out of stock: item out of production. N.B. for items with variants it is necessary to select the desired variant to understand its actual availability.

Once you have added the desired item to your shopping cart you will be able to view its shipping costs in the first step of the purchase process, dedicated to Shipping and Delivery. In Italy, shipping is free for all orders over 99.00 Euro.

It is only possible to save products within your shopping cart after you have registered and logged in. When you have chosen the product you wish to purchase, simply click on "Add to Cart". The items will remain inside the cart until you decide to delete them.

To update the quantity of the items in your cart, simply select the number you want from the drop-down menu located to the right of the product and then click "Update."

You cannot change orders that have already been issued, you can only cancel and redo them (if they are not already being shipped). You can request cancellation of your order by sending an email to info@omniasacra.com and indicating the number of the order you wish to cancel. In case cancellation is not possible, remember that you can exercise your right to cancel within 60 days of purchase.

On your account pages you can find your order history with all the details. Each order can have different processing statuses, here are the main ones: In process: the order is being prepared, if all items are available it will be shipped within 1-2 business days. Waiting for payment: if you have chosen to pay by bank transfer, we must wait for the bank credit before we can put the order into processing. Waiting for goods to be completed: there are items in your order that we do not have in stock so that we can ship immediately, but we must wait for the manufacturers to arrive. The waiting time is specified on the individual product sheet and the information is also sent via email. The waiting time does not include shipping time, and it is not possible to make partial shipments of orders that contain missing items. Fulfilled: the order has been shipped. By the day the shipment has been made, you will receive an email with all the details of the shipment and instructions on how to follow it (tracking) via the courier site.

It is possible to pay by: Credit card Paypal AmazonPay (using your Amazon account) Bank transfer Cash on delivery (pay on delivery)

You can pay cash on delivery up to a maximum of 1,000 euros, with a surcharge of 4 euros, only if the delivery address is on Italian territory. For all other countries you must select an alternative payment method. N.B. Remember that it is not possible to pay your order by cash card so keep the exact amount of your order handy

Once you have filled in the required fields during the purchase process (card holder and number, expiration date, security code), your card information will be processed through the SSL (Secure Socket Layer) security system. This means that at no time, either during or after your purchase, will your credit card information be traced back to you. When you make a credit card payment, you may be redirected to your bank's website to verify and confirm your payment. N.B. We may require an authorization at the time of purchase to verify that your credit card information is correct. The authorization is not a charge: the purchase amount will be charged to your card only after your order has been confirmed for shipment. In case you decide to cancel your order, the payment authorization on your credit card will also be cancelled automatically as a result. The amount that the bank has reserved for authorization may be unavailable up to a maximum of 35 days after cancellation. This time frame is determined by your bank and is independent of Omnia Sacra.

Omnia Sacra uses an encrypted server with the latest technology, which ensures the reliability of the credit card purchase process. The software encrypts all personal data necessary to execute your order (name, address, data of the chosen payment method) at the very moment they are sent. During the transfer of data via the Internet, it is impossible to retrieve them. The only information in transit on our site at the time of your order is a numeric string that screens your credit card information: there is no algorithm that can trace it back to your real credit card number. As an additional security measure, Omnia Sacra has integrated a control system linked to the shipping address of the order: if you are paying through one of your stored credit cards but choose to receive the ordered goods at a different address than the one you previously used, you will have to re-enter your credit card information. This way, even if someone comes into possession of the username and password you use to access your Omnia Sacra account, they could not use your credit card to ship to an address different from yours.

By choosing Bank Transfer as the payment method you will receive, upon completion of the order, an email containing both the order summary information and those essential to make the transfer. From the time of your order you have three business days to make the transfer, after which the order will be cancelled. Your order will be processed upon receipt of payment. To the estimated delivery time it will then be necessary to add the time by which we receive the credit of the transfer at our banking institution.

Make the Bank Transfer to: Palano Srls IBAN: IT 38Q03069165201000015270 BIC SWIFT: BCITITMMXXX Reason: product name - order number

The tax document will be emailed to you a few days after the goods are received.

Within the tax document, the amount is always expressed in Euros.

Delivery times vary depending on the region/country in which you wish to receive your order and depending on the availability of the product you choose. For items with immediate availability, delivery times may vary from 1 to 2 working days. You will still be able to find, within the tab dedicated to the individual product, a forecast of the delivery time.

When your order is processed you will receive an email containing your order number and a link that will allow you to track your shipment. If you did not receive the email you can still track the status of your shipment by entering the order list in your account.

Simply enter the name and shipping address of the recipient, to whom you would like to send the package, during order confirmation in the section: Shipping. N.B. If you ship to a country other than the one where you are purchasing, shipping charges may vary.

If the courier does not find anyone at the address given for delivery of the package, a second attempt will automatically be made as soon as possible. If both attempts are unsuccessful, the courier will leave a DELIVERY NOTICE. You will be able to request free redelivery of the shipment within 3 days of the delivery of the notice. After the 3 days have passed, the shipment will go into storage, in which case you will need to contact our Customer Service who can release the shipment using the order number. If you cannot find or have misplaced the stock notice, please contact our Customer Service Department by sending an email to info@omniasacra.com

If you have already placed your order and realized that you have mistakenly entered the wrong address, you can request a change by sending an email to info@omniasacra.com, indicating the order number you wish to change and the correct delivery address.

No, costs related to customs duties, for shipments outside the EU territory, are EXCLUDED from the shipping costs

You can make your return free of charge within 60 days of receiving your order, the procedure is quick and easy: 1. Contact our Customer Service Department by sending an email to info@omniasacra.com stating: - Order number, item(s) you want to return and reason for return; - Address where we can send the courier to pick up and if there is a day you prefer for pickup; - Whether you prefer a refund or a replacement (and if so, with which product) for the return. 2. Carefully pack the items you want to return and place the return label inside the package. 3. Deliver the package to be returned to the courier in the manner agreed upon with Customer Service (time and place of pickup).

Returns are always free if made on time, throughout Italy.

If you do not like the item or the variant you ordered is not right, you can contact our Customer Service Department. Once we receive the return package and check the integrity of the merchandise, we will send the new items to replace the previous ones, with all expenses paid by us.

Goods may be returned or exchanged no later than 60 days after receipt of the goods.

You will receive the full amount paid within 5 working days after receiving the goods, after integrity check.

For both wire transfer and cash on delivery payments, a refund will be issued once we have processed your return. To receive your refund please notify our Customer Service Department by email: Account holder IBAN code

If the package is rejected outside the EU, the return costs will be deducted from the refund. If the return costs are more than the value of the order, no refund will be made.